Let OfficeStandard help connect your business to your customers.

"The founders of OfficeStandard were instrumental in helping us select and successfully implement our first CRM system in 1998. It was a new product at that time and I'm excited to see that they are now working with the latest new product, Microsoft CRM. I am confident they will again deliver successful solutions to their customers."

History.

OfficeStandard was founded in October 2002 by a group of CRM veterans who recognized the significance of Microsoft’s development of a CRM solution and the potential for the .NET platform and web services to transform the way companies utilize technology to conduct business on the web. This team recognized that Microsoft CRM should and would become the de-facto standard for CRM and provide companies with a gateway to the next generation of interconnected global business applications.

OfficeStandard shares Microsoft's vision of a connected workplace: connecting employees to information, connecting your business to your customers and connecting the systems that make your business run – regardless of platform or programming language. That’s the .NET vision. Microsoft CRM extends that vision to small and mid-market businesses. Built from the ground up using Microsoft .NET technologies, Microsoft CRM will transform the way your company acquires and retains customers, creating an interconnected workplace that extends across business systems.

Unlike many other resellers, we only sell one product. Our team members have previously implemented virtually every CRM solution on the market, as vendors, integrators and customers. We were the business leaders, the highest producing sales reps, the top project managers, and the senior programmers; the crème de la crème. Now, we have come together to focus solely on the CRM solution that we believe is the future - Microsoft CRM.

Proven leadership.

Susan is well known in professional circles as an authority in business solutions that drive bottom line results. She is an expert in back office as well as front office, customer-facing applications. Her professional associates acknowledge her as a person that likes to “roll up her sleeves” and tackle the tough problems. She works very hard to find the right solutions for customers. Susan’s strategic management, marketing, and sales expertise as well as extensive experience in selling and successfully implementing integrated, front and back office solutions provide a wealth of real-world experience.
As founder and visionary of Systems Solutions Group (SSG), a leading technology and professional services firm based in Atlanta, Susan created and developed a strategic relationship with Microsoft Business Solutions. Her deep understanding of how to apply technology solutions towards achieving measurable business results enabled SSG to achieve recognition as a top 25 CPA firm in Atlanta.
Susan is very customer-focused from selling, implementing and forming lifelong partnerships with companies to share in their mutual success. Susan’s sales achievements resulted in her consistently being the top performer in an organization of over 400 consultants.
Susan has been involved in every aspect of enterprise wide solutions from selling, project management, consulting along with financial preparation and tax return preparation in previous positions. Her vast knowledge base enhances her ability to match the right solution for each vertical industry and add to her list of successes.

Early career.

Sales Executive, 2000-2003. Consistently finished as the top sales producer and acknowledged by customers for continued support and championing ongoing business process transformation. Turned around six failed implementations by other firms and maintained a perfect 4.0 score in client satisfaction surveys.
CEO and President of System Solutions Group, 1997-2000. Founded technology and professional services firm, growing revenues from zero to 5 million in 2000 and responsible for business development, marketing, sales, customer service and internal administration including budgeting, financial statement preparation and forecasting.
Director and Controller, Tauber & Balser, PC, 1992-1997. Partner on team responsible for mergers and acquisitions and direct accountability for financial administration, revenue controls, billing and collections, staff training, and implementation of new internal accounting solution.

Personal.

Susan lives in Lilburn with her two children Amy and Heather.

Speaking engagements.

Susan is a dynamic presenter whose thoughtful, often humorous, but always powerful messages energize and inspire her audiences. She addresses issues vital to successful organizational and professional transformation. Susan’s presentations have empowered individuals and organizations to succeed in a rapidly changing business environment especially during recent uncertain economic conditions.
As President of the Association of Accounting Administrators for two years, Susan spoke to many groups regarding current topics of interest to the Accounting industry.
As CEO of SSG, Susan held many seminars to educate business owners on the solutions that would best meet their companies’ needs.

Education.

B.A. Business Administration, University of Maine
Two decades of Continuing Professional Education

^top of page